Refunds and Returns

We take full responsibility for the information gathered on this website. Rest assured that we only obtain and collect data that you willingly provide to us through email or direct communication. Under no circumstances will we trade, sell, or lease this information to any other party.

Our products are very delicate and we have strict quality control standards, so we cannot accept any returns.

If you have any issues with your order, such as missing, incorrect or damaged items, please email [email protected] for help. Our customer support team is ready to resolve the issue in the shortest time possible.

If you want to cancel your order, you must email us BEFORE your order is shipped. Once your order is shipped, you cannot cancel it.

If you have any questions or concerns about your order, please email us at [email protected]. We will do our best to assist you as fast and as well as possible.

In the unfortunate event that the carrier (e.g., USPS, UPS) loses the shipment, and it is not recovered with a non-delivery confirmation, we will reship the order at no additional cost to the customer. However, if the carrier (e.g., USPS) claims the shipment as “delivered” in the delivery confirmation, our guarantee has been fulfilled, and we will not reship free of charge.